On strike days (December 13,14,16 and 17; 3/4 and January 3,4,6 and 7) only an extremely reduced service will operate on a limited number of routes. Some parts of the GWR network will have no service at all. Services will start later (7.30am) and all journeys must be completed by 6.30pm.
On the days between the strikes (December 15 and 5 January 5), a reduced timetable will operate, and trains will start later. On the days after the strikes (December 18 and January 8) trains will start later and there could be short-notice cancellations and alterations.
Should strike action be called off, there will still be considerable disruption across the rail network while work is carried out to restore timetables.
From Monday 19 December to Saturday 24 December a full timetable is planned to run. However, trains will finish much earlier than usual on Christmas Eve; and customers should check their journey before travelling, travel earlier in the day and are advised to reserve a seat on services. GWR strongly recommendS that anyone travelling on Christmas Eve plans to finish their journey by lunchtime that day.
After Christmas and throughout the New-Year period, a reduced timetable will operate on all routes, and there will be some late-night cancellations.
On the days affected, passengers are advised to find an alternative way to travel. Where services are running, customers should only travel by train if absolutely necessary, and it is highly recommended that a seat reservation is made. Other train operators are also affected by this action, so onward travel could also be affected.
Where they are able to run services, they are expected to be extremely busy and they are not able to provide bus replacement services.
Customers who have already purchased tickets for strike days can claim a full refund or amend their ticket; those who travel and are delayed may be entitled to Delay Repay compensation if they are delayed by 15 minutes or more.
To help customers, tickets will be valid for travel on alternative days on GWR services as follows:
Tickets for December 13, 14, 16 and 17 can be used the day before, or up to and including Tuesday December 20
Tickets for December 24 and 27 can be used the day before (where applicable), or up to and including Thursday 29 December
Tickets for January 3, 4, 6 and 7 can be used the day before, or up to and including Tuesday January 10.
Season-ticket holders can apply for compensation through the Delay Repay scheme.
For more detailed information, including when journey planners will be updated with the latest train times you can visit gwr.com/strike
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